Help Center

Yes we do. All products come with a 12 month warranty unless stated otherwise.Refund or replacement is offered under the following conditions:

*The damages are NOT as a result of misuse.

*Item is received dead on arrival (DOA).

All damages or faults must be reported to us by email along with any supporting pictures.

Please be sure to check the packaging thoroughly as small parts can become loose during shipping. In the even that parts are missing please contact us by email to resolve the issue.

In the event that an item needs to be returned, please contact us by email and we will take you through the very easy returns process.

Placing an order with us is very easy. Simply add the item to your cart then proceed to checkout where you will add your details and select what payment method you would like to use.

All our items are shipped directly from our warehouses located in Melbourne and Sydney.

Items are dispatched within 1-3 business days of receiving cleared payment.

Unfortunately we only ship within Australia at this stage.

No. All our products are shipped directly to your door. With free shipping, let us do the hard work!

We can only cancel your order if the items have not been dispatched. We generally have fast processing times so please contact us ASAP in the event you need to cancel.

We accept all major credit cards as well as PayPal, Apple Pay, Google Pay and Oxipay.

Yes they are.

Out of stock items listed on our website will come back in to stock normally within 1-2 weeks. If you would like further details regarding a specific item please email us.

VIC customers: 3-5 business days.

NSW, SA & ACT customers: 4-8 business days.

QLD, NT & TAS customers: 7-10 business days.

WA: 7-14 business days.

*Please note, these are approximate time frames. Some smaller items may be shipped directly from suppliers overseas due to stock levels which will result in longer delivery times (usually 7-28 days).